TLF Research Team

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So far TLF Research Team has created 5 blog entries.

Twenty-six Applications for 2015 Baldrige Award


Recognizing that performance excellence and innovation are the key ingredients in a recipe for success, 26 top-level organizations are vying to be honored as the "top chefs" in the nation by applying for the 2015 Malcolm Baldrige National Quality Award. This year's applicants include two small businesses, four educational organizations, 16 health care organizations and [...]

Twenty-six Applications for 2015 Baldrige Award2015-07-29T14:21:32-04:00

Just Because


"Because it has always been this way" That's a pretty bad answer to a series of common questions. Why is the format of the board meeting like this? Why do we always structure our annual conference like this? Why is this our policy? Why do we let him decide these issues? Why is this the [...]

Just Because2017-05-18T19:28:45-04:00

The Art of Performance Management


Success is dependent on how effective your measures are - not how many activities you are measuring. The secret behind this approach is to step back and take a more strategic and holistic approach, which will focus on the most important metrics and to develop a system for "translating that data into actionable business insights." [...]

The Art of Performance Management2017-05-18T19:28:45-04:00

Building Capabilities for Performance


Learning from customers has become the number one priority for sustaining business performance. A robust feedback system is essential for maintaining the skill development of employees because the capabilities that companies must be building are continually evolving. Click here, to continue reading… Article shared courtesy of McKinsey & Company

Building Capabilities for Performance2017-05-18T19:28:45-04:00

High-Performance Healthcare Organizations


A 2015 study of 22 healthcare systems and individual hospitals validated that the Baldrige approach generated substantial improvements in safety, reductions of infections, immunizations, and patient satisfaction. The author, John R. Griffith writes, "The Baldrige model has documented successes in quality improvement and should be the standard of excellence in managing all [health care organizations]." [...]

High-Performance Healthcare Organizations2017-05-18T19:28:45-04:00