TLF specializes in Measures and Best Practices in three categories that are essential to performance excellence and Baldrige accreditation. In addition to the services below, TLF Research offers:
• Training and Workshops
• Benchmarking comparisons to other organizations
• Actionable research and monitoring of trends
We can help you focus on what your customers want most, and help everyone succeed.
TLF Research offers comprehensive measures of the twelve elements of workforce engagement.
Whether delivering a keynote address at a large convention or conducting performance excellence training in workshops, we are known for bringing passion and insight along with practical solutions to your team, board, organization or conference. Training Topics Include:
Effectiveness in creating and delivering quality outcomes happens through a methodical commitment to quality techniques which will galvanize exceptional service and teamwork and will improve financial success.
All economic sectors are being challenged to innovate in order to stay effective. The Baldrige Framework is an outstanding system to develop and sustain value through new ideas.
Management concepts related to performance excellence will strengthen your leadership capacity and passion to implement creative and innovative changes for your organization.
The greatest opportunities to add more impact and persuasiveness to Baldrige applications is through more meaningful customer and employee results. Learn how to connect with stakeholders more powerfully by developing and focusing on outcome-driven measures.
Learn how to tell your organization’s story better through focused performance measures that will differentiate your business to all stakeholders.