Baldrige & Performance Excellence 2017-05-18T19:28:44+00:00

Baldrige and Performance Excellence

The Baldrige Framework for Excellence is a systems approach to organizational quality and performance. TLF Research provides the glue for that system.baldrige_award_crystal

We have worked with a number of National and Regional Baldrige Award recipients and many applicants just beginning the journey.

Bill Self, President of TLF Research, is currently a member of Partners in Performance Excellence, which administers the Baldrige training and application process in the Northeast United States. He is a former Reviewer for the Empire State Advantage Award in New York State.

Workforce Focus

The average number of OFI’s (Opportunities for Improvement) focused on Category 5 (Workforce Focus) – the highest number in all Baldrige categories. [source: ASQ Quality Management Journal, 2014]

23%

Customer Focus

The average number of OFI’s (Opportunities for Improvement) focused on Category 3 (Customer Focus) – the second highest number in all Baldrige categories. [source: ASQ Quality Management Journal, 2014]

21%

2010-2014 Baldrige Award Applicants Represent:

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