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Twenty-six Applications for 2015 Baldrige Award
Just Because
The Art of Performance Management
Building Capabilities for Performance
High-Performance Healthcare Organizations

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The Leadership Factor, Inc is re-branding itself as TLF. Same great company, only better!
We are a customer experience consultancy specializing in customer insight. Through our extensive research and industry knowledge we can help your business understand and improve your customers experience with your brand.

60 Carlson Road, Suite 6
Rochester, New York 14610
Email: info@tlfresearch.us

Recent Posts

Twenty-six Applications for 2015 Baldrige Award
Just Because
The Art of Performance Management
Building Capabilities for Performance
High-Performance Healthcare Organizations

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